Glenn Wilcox
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Всего сообщений: 19
Дата регистрации: 31.01.2007
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Создано:
28.11.2009 00:21:32
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When attempting to move WinZip window by left-clicking on WinZip titlebar to attempt to select AWM options, the WinZip program crashes.
Laptop is clean install with Windows 7 32-bit RTM
Using AWM 5.5b3 (downloaded the latest version per email sent on 27-11).
I ran the Windows 7 Problem Steps Recorder and can send that file if needed...
-Glenn
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
28.11.2009 06:09:58
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Glenn, thanks for the report. Please could you describe more detailed what should we do to reproduce the problem? Thank you!
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Glenn Wilcox
������������������ ������������
Всего сообщений: 19
Дата регистрации: 31.01.2007
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Создано:
30.11.2009 00:44:55
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I have a DELL Inspiron XPS Gen 2 laptop, fresh install with Windows 7 Ultimate RTM
The problem is with WinZip 14.0 Professional.
When I start the program and use AWM in attempt to position the window, the very act of left-clicking on the program causes WinZip to fail.
I did send a file to support, stepping through the steps via Windows 7 Problem Recorder- Hope this helps!
-Glenn
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
30.11.2009 08:37:02
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Glenn,
Thank you for the Problem Recorder file. It seems there's a conflict between command identifiers AWM and WinZip use for their menu items. We will try to investigate this issue to the root and fix its cause. As a workaround, please try to remove some of AWM additional menu items from the WinZip window - it might help to resolve the conflict.
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
01.12.2009 09:45:10
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The subject bug has been fixed. The fix will be available in the upcoming beta 4.
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Glenn Wilcox
������������������ ������������
Всего сообщений: 19
Дата регистрации: 31.01.2007
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Создано:
01.12.2009 10:41:28
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Great...
Awesome customer service from Actual Tools- Love the program!
-Glenn
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
10.12.2009 11:25:40
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The is out - please check the subject bug and confirm it's gone. Thanks!
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