James Wells
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Всего сообщений: 11
Дата регистрации: 27.05.2014
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Создано:
27.05.2014 21:24:44
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Hi all,
I've noticed a problem over the last month or so when using the right mouse button with the expectation of activating a context menu.
The problem is that it sometimes works, and then other times I have to click it multiple times before the context menu pops up.
I have noticed this predominantly in Excel and other Microsoft products (Outlook, Word etc.), but also in Chrome.
This could, of course, be a problem completely unrelated to AWM, but it's just that the problem first began around about the time that I would've installed AWM 8.2 beta 1. In any case, I'm using beta 2 now and the problem still exists.
Have any other users noticed similar behaviour or am I barking up the wrong tree with suspecting AWM 8.2?
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Alexander Mihalkin
Администратор
-retired-
Всего сообщений: 502
Дата регистрации: 21.04.2014
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Создано:
28.05.2014 15:02:19
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Hello, James!
Thank you for your post.
Please send us your configuration files (Actual Window Manager -> Tools -> Configuration -> Send to Tech Support) with a reference to this thread.
Best regards.
support@actualtools.com
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James Wells
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Всего сообщений: 11
Дата регистрации: 27.05.2014
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Создано:
28.05.2014 17:23:15
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Done as requested.
Thanks, Alexander!
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Alexander Mihalkin
Администратор
-retired-
Всего сообщений: 502
Дата регистрации: 21.04.2014
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Создано:
29.05.2014 23:02:17
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Dear James,
thank you for sending us configuration files.
I haven't managed to reproduce the problem you describe. Please follow these steps:
1) Stop Actual Window Manager and check if the problem persists. To stop it, you have to right-click its tray icon and select Stop.
2) Unload Actual Window Manager and check if the problem persists. To unload, go to Actual Window Manager -> Tools -> Control Center and click Unload button.
3) Let me know about the results you achieve and provide me with significant details, if any.
Best regards.
support@actualtools.com
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