Pim Joosten
Resident
Всего сообщений: 549
Дата регистрации: 11.11.2010
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Создано:
07.07.2013 02:38:16
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When I want to send my configuration files to Tech Support via the Tools Configuration panel, I get the following error. I do not get this error with AWM 7.5.1.
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Pim Joosten
Resident
Всего сообщений: 549
Дата регистрации: 11.11.2010
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Создано:
23.07.2013 15:58:22
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Just bumping this post because it seems you may have overlooked it Bogdan 
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Bogdan Polishchuk
Администратор
Всего сообщений: 4080
Дата регистрации: 04.04.2012
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Создано:
11.09.2013 16:24:04
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Hello Pim
Are you still experiencing this issue? Have you encountered it while using the latest version?
Best regards.
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Pim Joosten
Resident
Всего сообщений: 549
Дата регистрации: 11.11.2010
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Создано:
21.09.2013 16:46:26
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Hello Bogdan,
At first I thought that this issue had been solved with the regular release of version 8. But I did some more testing today with AWM 8.0.3 and found that this issue often appears when Outlook 2007 is not opened, but not always. In about 10-20% of the cases it works well if Outlook is not opened. If Outlook is opened while sending the configuration files it always works correctly. I do notice that if Outlook is not opened it will be opened by sending the configuration files. From my lay perspective I am thinking that it could be that the error is caused by AWM and Outlook not connecting well because of a time out error?
Hopefully this info is useful. If you need additional information please let me know.
Best regards.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4080
Дата регистрации: 04.04.2012
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Создано:
24.09.2013 17:38:05
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Hello Pim
Does it happen on your Vista 32-bit system?
Best regards.
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Pim Joosten
Resident
Всего сообщений: 549
Дата регистрации: 11.11.2010
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Создано:
25.09.2013 01:40:42
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Hello Bogdan,
| Цитата |
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| Does it happen on your Vista 32-bit system? |
Best regards.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4080
Дата регистрации: 04.04.2012
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Создано:
01.10.2013 15:24:05
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Hello Pim
I was unable to reproduce the issue.
Could you re-install Microsoft Office to check whether it helps?
Best regards.
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Pim Joosten
Resident
Всего сообщений: 549
Дата регистрации: 11.11.2010
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Создано:
01.10.2013 15:56:48
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Hello Bogdan,
| Цитата |
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| Could you re-install Microsoft Office to check whether it helps? |
I hope you understand that I do not want to do that right now. I have not had a chance to fix my desktop computer ever since it broke (June 2012!) and I am still struggling with some health issues too. I think you will understand that fixing my desktop has a higher priority. I also do not want to play around too much with my only production machine. What I can do though is to see what happens on my desktop once I have fixed that computer. It still may take a couple of months, if everything goes well (hopefully  ). I will make a note that this thread is still open so that I will remember it (as a matter of fact, I already have a list with AWM items that I want to sort out which I have parked until I have more time available for testing and, if necessary, posting here on the forum ).
Best regards.
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