Jeff Don
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Всего сообщений: 10
Дата регистрации: 05.10.2010
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Создано:
22.10.2010 14:23:33
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Hello,
I just downloaded the newest version of the beta on 10/22/2010 and after about 30 minutes of using it says that the beta period has expired and stops working. I reinstalled the beta and checked the About information and it says the beta will expire in 39 days.
Is there something that I am doing incorrectly?
Thank you!
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Jeremy Gollehon
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Всего сообщений: 37
Дата регистрации: 19.10.2010
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Создано:
22.10.2010 18:09:53
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Yup. Same here.
-----------------------------------
Running:
Windows 8.1 64-bit
Actual Windows Manager 8.3 Beta 2
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
23.10.2010 00:33:36
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Jeff, Jeremy,
That's quite strange. Could you export the following registry branch
HKEY_CURRENT_USER\Software\Actual Tools
and send it to support@actualtools.com?
Then, please, try to uninstall the beta completely and install it from scratch. I believe this may fix this strange problem.
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
27.10.2010 11:00:02
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Jeff, I've checked the Registry data you sent me - they look pretty correct. Please, could you check your system date/time? It's the only thing our beta versions take into account to detect their expiration. Thank you!
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Jeff Don
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Всего сообщений: 10
Дата регистрации: 05.10.2010
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Создано:
27.10.2010 11:03:21
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Thank you for the reply and looking into the registry date.
My date and time on my computer is correct. Is there any other information I can get for you?
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
27.10.2010 11:07:27
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Could you try to install the and see if it fixes the problem? BTW, do both applications (AWM itself and its Configuration) tell you about beta expiration or just AWM itself?
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Jeff Don
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Всего сообщений: 10
Дата регистрации: 05.10.2010
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Создано:
27.10.2010 11:13:14
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I did install the second hotfix update and that did work. I have not had a problem since.
It seemed like just AWM was giving me that message, but I did not check the rest of the functionality to see what was working and what was not working.
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
27.10.2010 11:22:15
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And what the About box displays now? How many days you have until the beta 2 expiration?
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Jeff Don
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Всего сообщений: 10
Дата регистрации: 05.10.2010
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Создано:
27.10.2010 11:32:27
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It says that the beta expires in 34 days. However, it said this before the second update too and it was still expiring.
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Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1436
Дата регистрации: 30.09.2005
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Создано:
27.10.2010 11:37:08
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That's strange. OK, we will investigate this issue further.
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