mimimi
Всего сообщений: 33
Дата регистрации: 21.04.2008
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Создано:
30.06.2008 06:53:00
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Using VD I often have the blue screen with comment:
BAD_POOL_CALL(ER)
The problem disappears when I switch this feature off.
What info do you need to analyse this problem deeper?
ATI MOBILITY FireGL V5200 512 MB, AWM v5.1
WinXP Prof 32-bit SP3 EN
CoreDuo 1.83GHz, 2GB RAM
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Michael Rezvanov
Администратор
-retired-
Всего сообщений: 387
Дата регистрации: 31.01.2007
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Создано:
01.07.2008 00:29:07
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At what moment exactly does it appear: when switching between virtual desktops or smth else? Are there any guaranteed steps that lead to this problem?
The next time you encounter the problem, go to C:\Windows\Minidump\Minidump.dmp, zip it and send at support@actualtools.com
BTW what OS do you have (what version exactly)?
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mimimi
Всего сообщений: 33
Дата регистрации: 21.04.2008
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Создано:
01.07.2008 08:38:38
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OK, I will wait and I'll send you what you want if it happen.
The problem occurs randomly, from 10 minuts to 3 hours since I switch on the VD feature. I'm not quite sure at this moment, but when I switch it off, the problem doesn't occur.
ATI MOBILITY FireGL V5200 512 MB, AWM v5.1
WinXP Prof 32-bit SP3 EN
CoreDuo 1.83GHz, 2GB RAM
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
22.07.2008 05:09:13
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Is there any updated info? Thanks.
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mimimi
Всего сообщений: 33
Дата регистрации: 21.04.2008
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Создано:
09.08.2008 09:14:26
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Yes there is.
I started again using AWM with Virtual Desktop option. As I mentioned before, suddenly, I was given BSOD with comment BAD_POOL_CALLER. That situation happened twice, so in the minute I will send you the minidump files as you wished.
ATI MOBILITY FireGL V5200 512 MB, AWM v5.1
WinXP Prof 32-bit SP3 EN
CoreDuo 1.83GHz, 2GB RAM
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
12.08.2008 09:32:44
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We have received your minidumps and analyzed them. The first one reveals as a crash cause the module, which is the ATi video driver. The second one reveals as a crash cause the module, which is the part of NetLimiter.
So the first thing - please try to disable NetLimiter and see if this solves the problem. If not then try to update your video drivers to the latest available version.
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mimimi
Всего сообщений: 33
Дата регистрации: 21.04.2008
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Создано:
18.08.2008 20:38:33
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I've just updated the driver. If I see spot something, I'll let you know.
ATI MOBILITY FireGL V5200 512 MB, AWM v5.1
WinXP Prof 32-bit SP3 EN
CoreDuo 1.83GHz, 2GB RAM
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