Jeff Vincent
Всего сообщений: 7
Дата регистрации: 13.01.2015
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Создано:
14.01.2015 01:48:29
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Steps:
- maximize window
- double click title bar to roll up
- double click same location to unroll (doesn't work)
- double click another location in the title bar to unroll (doesn't work)
- expand AWM menu and click the unroll button (doesn't work)
If I roll up with double click and immediately click the menu button to unroll, it works, but as soon as I attempt to unroll by double clicking the title bar, it won't unroll at all unless I un-maximize the window.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
14.01.2015 18:10:14
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Hello Jeff,
Thanks for the post.
Could you specify your OS (version, 32 or 64-bit), our product (name, version) and an application (name, version) you are experiencing the issue with?
Could you also send us your configuration files (Tools -> Configuration -> Send to Tech Support)?
Best regards.
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Jeff Vincent
Всего сообщений: 7
Дата регистрации: 13.01.2015
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Создано:
16.01.2015 04:45:26
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I sent the logs in the email.
I'm using Windows 7 Enterprise x64, Actual Window Manager 8.2.2, Google Chrome v39.0.2171.95/NetBeans 8.0.2/MS Outlook (Office Professional Plus) 2010
Thanks!
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
22.01.2015 13:16:52
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Hello Jeff,
Unfortunately, I was unable to reproduce the problem.
Could you specify 3rd party software (especially mouse software) you have installed?
Could you check whether you are able to reproduce the problem in a non-Aero theme or not?
Are you able to reproduce the problem with Notepad or Windows Explorer?
Best regards.
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Jeff Vincent
Всего сообщений: 7
Дата регистрации: 13.01.2015
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Создано:
22.01.2015 23:42:09
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It only happens when the window is maximized and I double click to roll-up.
It happens with the Windows Basic theme (non-Aero).
It happens with any window that is maximized (e.g., Windows Explorer, Control Panel, IE, Google Chrome, Outlook, NetBeans 8.0.2 IDE....).
I use a Logitech M510 Wireless mouse. Some software includes:
Logitech SetPoint 6.65
Java 8 u31
Java 7 u75
7-zip
Adobe Air
Adobe FlashPlayer
Cisco VPN
Fiddler
Google Chrome
MS Outlook
MS Lync 2010
CrashPlan
mRemoteNG
MySQL WorkBench
NoMachine
Notepad++
NVidia Drivers v341.21
StarDock Fences
VMWare VSphere Client 5.5
WinSCP 5.5.6
Skype 7.0
Thanks!
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
02.02.2015 16:57:49
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Hello Jeff,
Could you unload/disable Logitech SetPoint and StarDock Fences and check whether you are able to reproduce the probelm or not?
Best regards.
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