Godz Fire
Всего сообщений: 6
Дата регистрации: 01.04.2014
|
Создано:
01.04.2014 22:33:40
|
Everytime I restart my computer, Windows says Actual Multiple Monitors has crashed. I wanted to try and diagnose the issue, but I don't know where the crash logs are.
Suggestions?
OS Name: Microsoft Windows 7 Professional (x64)
OS Version: 6.1.7601 Service Pack 1 Build 7601 Multiprocessor Free, station (x64)
Actual Tools Program Name: Actual Multiple Monitors
Actual Tools Program Version: 8.1.3
|
Godz Fire
Всего сообщений: 6
Дата регистрации: 01.04.2014
|
Создано:
07.04.2014 22:48:31
|
 |
This just happened to me again this morning after restarting. Here's some info from the Event Logs:
Log Name: Application
Source: Application Error
Date: 4/7/2014 10:02:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IT71119.chchealth.net
Description:
Faulting application name: ActualMultipleMonitorsCenter64.exe, version: 8.1.3.0, time stamp: 0x532b777c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0x80000001
Fault offset: 0x00000000000013c6
Faulting process id: 0x1480
Faulting application start time: 0x01cf52726da9270b
Faulting application path: C:\Program Files (x86)\Actual Multiple Monitors\ActualMultipleMonitorsCenter64.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: b2b1a263-be65-11e3-b3a8-00224d5127ee
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-07T15:02:56.000000000Z" />
<EventRecordID>15458</EventRecordID>
<Channel>Application</Channel>
<Computer>IT71119.chchealth.net</Computer>
<Security />
</System>
<EventData>
<Data>ActualMultipleMonitorsCenter64.exe</Data>
<Data>8.1.3.0</Data>
<Data>532b777c</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18229</Data>
<Data>51fb1677</Data>
<Data>80000001</Data>
<Data>00000000000013c6</Data>
<Data>1480</Data>
<Data>01cf52726da9270b</Data>
<Data>C:\Program Files (x86)\Actual Multiple Monitors\ActualMultipleMonitorsCenter64.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>b2b1a263-be65-11e3-b3a8-00224d5127ee</Data>
</EventData>
</Event>
|
Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
|
Создано:
08.04.2014 21:10:47
|
Hello,
Please open the AMM Configuration window and send us your configuration: Tools - Configuration - Send to Tech Support. Please refer to this thread while sending the config.
|
Godz Fire
Всего сообщений: 6
Дата регистрации: 01.04.2014
|
Создано:
09.04.2014 01:35:10
|
Sent with Subject 'GodzFire - Configuration Files'
|
Godz Fire
Всего сообщений: 6
Дата регистрации: 01.04.2014
|
Создано:
07.10.2014 23:31:13
|
Was a fix ever put out for this problem? I am having the crashing issue again on 8.1.4. I can't update because my subscription ran out. This is a 64 bit version of Windows 7
|
Alexander Mihalkin
Администратор
-retired-
Всего сообщений: 502
Дата регистрации: 21.04.2014
|
Создано:
20.10.2014 17:34:07
|
Dear Godz Fire,
thank you for your replies!
Have you tried reproducing the issue with 8.2 version of Actual Multiple Monitors?
Best regards.
|
Godz Fire
Всего сообщений: 6
Дата регистрации: 01.04.2014
|
Создано:
21.10.2014 04:53:08
|
Unfortunately it won't let me. When I installed 8.2 it says my Evaluation time is over:
|
Alexander Mihalkin
Администратор
-retired-
Всего сообщений: 502
Дата регистрации: 21.04.2014
|
Создано:
22.10.2014 12:03:25
|
Dear Godz Fire,
thank you for your reply.
Actual Multiple Monitors works for 30 minutes a day after a trial period expiry.
Best regards!
|
