Jeremy Gollehon
Всего сообщений: 37
Дата регистрации: 19.10.2010
|
Создано:
31.08.2011 11:22:23
|
So we've had an issue with Excel 2010 crashing when editing charts. No one has been able to figure out the problem. I've probably spent $600+ on service fees trying to identify the fix for the problem.
Today, I finally decided to take it upon myself to troubleshoot. Long story short. AWM and AMM both cause the crashing.
To reproduce:
1 - With AWM running, open an Excel 2010 file that contains a chart.
2 - Right click on the chart and click Select Data...
3 - Click the Edit button, then cancel.
4 - Click the Edit button again, BOOM, excel crashes.
Not sure if this happens in other version of Excel. We're fully upgraded to 2010 across our business so I can't test.
If there's anything I can provide to get this bug resolved I'll do so gladly. This has to be fixed ASAP.
Thanks.
-----------------------------------
Running:
Windows 8.1 64-bit
Actual Windows Manager 8.3 Beta 2
|
Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
|
Создано:
31.08.2011 22:45:57
|
Hello Jeremy,
Thanks for the post.
The problem has been confirmed.
We'll try to fix it.
Best regards.
|
Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
|
Создано:
02.09.2011 13:23:14
|
Jeremy,
I'm awfully sorry for such troubles caused by Actual Tools software. The bug has been fixed, the fix will be available in the next update.
As a workaround, you can add an exclusion with the Window Class set to NUIDialog.
|
Jeremy Gollehon
Всего сообщений: 37
Дата регистрации: 19.10.2010
|
Создано:
02.09.2011 16:03:24
|
Thanks Alex. Glad to hear it will be fixed in the next release. I'm sure there are many people trouble shooting this problem and blaming Microsoft. I know I was. 
-----------------------------------
Running:
Windows 8.1 64-bit
Actual Windows Manager 8.3 Beta 2
|
