Tinybut Strong
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
07.03.2014 10:39:11
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Can someone confirms this issue? Tested with ACDSee Pro 6.x and 7.x, it crashes when you open an image.
No issue when AWM is disabled (tray menu -> Stop).
Bye
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Alexander Salnikov
Администратор
-retired-
Всего сообщений: 235
Дата регистрации: 17.07.2013
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Создано:
15.03.2014 20:15:26
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Hello,
Could you please specify your Windows and AWM versions?
Any questions?Mail to support@actualtools.com!
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Tinybut Strong
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
20.03.2014 09:43:02
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Windows 8 x64, AWM 8.1.2
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
20.03.2014 17:35:09
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Hello Tinybut,
I was unable to reproduce the problem with the current version (7.0 build 138) of ACDSee.
Could you update ACDSee to the current version and check whether the problem persists or not?
If the problem persists, please send me your configuration files (Actual Window Manager -> Tools -> Configuration -> Send to Tech Support) and provide a step by step description of how to reproduce the problem.
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Tinybut Strong
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
21.03.2014 08:56:09
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I already have the last version. My problem is solved after to add ACDSee to exclusion list. That's enough for me.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
21.03.2014 14:09:25
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Tinybut,
I would like to figure what exactly was the cause of the problem.
If you do not complicate, please send me your configuration files (Actual Window Manager -> Tools -> Configuration -> Send to Tech Support) and provide a step by step description of how to reproduce the problem.
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Tinybut Strong
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
21.03.2014 22:02:26
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Here is the config almost fresh.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
28.03.2014 18:17:28
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Thanks for the configuration files.
The problem has been confirmed.
We'll investigate it.
Best regards.
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Tinybut Strong
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
06.04.2014 04:14:07
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Just to inform, may help your team, other app with similar freeze/crashing: . When closing the translate popup.
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tbs
Всего сообщений: 188
Дата регистрации: 02.02.2010
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Создано:
09.03.2015 01:14:01
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Any news about this issue? No problem with QTranslate, but AcdSee 8.1 still crashing...
Actual Windows Manager 8.2.2 + Windows 8 x64.
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