MGhell
Всего сообщений: 141
Дата регистрации: 15.11.2008
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Создано:
17.10.2013 16:02:27
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Hi,
I have a slight problem with the rollup-feature and Total Commander.
Most of the times it works OK, but every so often the window settings stop working(ie. it doesn't rollup). After stoping and then restarting AWM (V8.03) it works again. The same behaviour was already present in V7.x.
If you need any log files etc. just tell me
Regards,
Max
System:
DUAL WIN7 (32bit)/WIN10 PRO (64bit)
CPU Q9550S
4GB RAM
Nvidia 460GTX
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Alexander Salnikov
Администратор
-retired-
Всего сообщений: 235
Дата регистрации: 17.07.2013
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Создано:
17.10.2013 23:24:11
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Hi,
Does this issue happen with all windows or with exact ones? Also are you able to reproduce it?
Any questions?Mail to support@actualtools.com!
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Alexander Salnikov
Администратор
-retired-
Всего сообщений: 235
Дата регистрации: 17.07.2013
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Создано:
17.10.2013 23:36:18
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Good day,
Does rollup not work only with Total Commander or with some other windows too? Does it happen randomly or you are able to reproduce it?
Any questions?Mail to support@actualtools.com!
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MGhell
Всего сообщений: 141
Дата регистрации: 15.11.2008
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Создано:
18.10.2013 03:15:49
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Hi,
I have rollup enabled for my Winamp library, too. It never fails there....
At the moment the rollup for Total Commander only works if I stop&restart AWM. Just closing&restarting Total Commander doesn't help
System:
DUAL WIN7 (32bit)/WIN10 PRO (64bit)
CPU Q9550S
4GB RAM
Nvidia 460GTX
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MGhell
Всего сообщений: 141
Дата регистрации: 15.11.2008
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Создано:
18.10.2013 04:44:31
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I think it has to do with "window caption". I have it unticked now and the rollup seems to be working fine.
So maybe a bug with "window caption" feature?
System:
DUAL WIN7 (32bit)/WIN10 PRO (64bit)
CPU Q9550S
4GB RAM
Nvidia 460GTX
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Alexander Salnikov
Администратор
-retired-
Всего сообщений: 235
Дата регистрации: 17.07.2013
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Создано:
22.10.2013 20:27:28
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Hi again,
Could you please go to Tools-Configuration-Send to Tech Support and fill the form.
Any questions?Mail to support@actualtools.com!
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MGhell
Всего сообщений: 141
Дата регистрации: 15.11.2008
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Создано:
23.10.2013 01:07:40
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sent!
System:
DUAL WIN7 (32bit)/WIN10 PRO (64bit)
CPU Q9550S
4GB RAM
Nvidia 460GTX
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
23.10.2013 13:18:11
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Hello,
Unfortunately, we were unable to reproduce the problem.
Could you try to trace what exactly steps lead to the problem appearing?
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MGhell
Всего сообщений: 141
Дата регистрации: 15.11.2008
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Создано:
23.10.2013 13:43:55
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It's intermittently. For instance, the last 2 days it didn't happen at all. Last week it happened almost continously, but I don't know why.
System:
DUAL WIN7 (32bit)/WIN10 PRO (64bit)
CPU Q9550S
4GB RAM
Nvidia 460GTX
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Alexander Salnikov
Администратор
-retired-
Всего сообщений: 235
Дата регистрации: 17.07.2013
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Создано:
01.11.2013 13:30:38
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Hi,
Could you please tell me what programs are launched when the issue occurs?
Also try enabling logging and as soon as the issue takes place again-send us the log,please.
Any questions?Mail to support@actualtools.com!
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