Brian Neff
Всего сообщений: 7
Дата регистрации: 23.09.2011
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Создано:
26.03.2012 17:22:47
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I'm going to have to agree with Chris on this one. We paid for version 3 and this bug existed for pretty much the entire time I've been using the software. Asking us to pay for an upgrade to fix a bug that's existed for this long in the version we paid for is a little unreasonable. If you can't fix the bug in version 3, then its only fair that we be given a free upgrade to version 4 to remedy what has been a long-standing problem for one of they key pieces of software we both use on our systems.
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Brian Neff
Всего сообщений: 7
Дата регистрации: 23.09.2011
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Создано:
02.04.2012 10:55:55
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It's been over a week now since Chris and I posted on this issue and I've yet to see a response from your staff. I don't know how you can expect us to pay you a second time to fix the software we paid for the first time that hasn't worked correctly in over 6 months when you can't even be bothered to acknowledge your customers' legitimate concerns in a timely manner, let alone provide them with a response on the matter.
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