John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
08.08.2011 15:53:09
|
After installing AMM 3.3 it said that it couldn't close some of the open programs, and that I would have to reboot to finish the install. I did that and now after reboot, it gives me an error "Runtime library version mismatch. Please log off and then on (if it does not help - reboot the computer) to complete the installation of Actual Multiple Monitors."
I have rebooted twice, and it still gives me this error.
Any suggestions? Running Vista 64 Home Premium SP2
Thanks
|
|
|
John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
09.08.2011 11:22:14
|
Any ideas yet? AMM 3.3 won't run at all.
Thanks
|
|
|
Alex Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
|
Создано:
10.08.2011 10:57:14
|
John,
Thank you for the report. The problem looks strange and unusual. Do you have any security software running that might block AMM's library in the %Temp% folder?
Please try the following: open AMM's settings, go to the Options -> General, uncheck the "Run at startup", click Apply and reboot the PC. Then try to install AMM again (de-installation is not required).
|
|
|
John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
31.08.2011 17:34:28
|
 |
Thanks for the suggestion Alex, and I'm sorry for the long delay I went back to 3.2.
Just last week I bought a new computer with win7 (not Vista as above). I ran the 3.3 AMM installer and had the exact same problem. But I cannot do what you suggest, because AMM 3.3 won't run at all. So even if I reboot, or reinstall, either manually or at startup, it won't run. And this is happening on two computers, different OS's, so it's possible that I'm having a problem with McAffe. I will try to install 3.3 again after work today without McAfee running and get back to you in a few hours.
Thanks
And I have another issue with the Maximize to Desktop button. Previously I had a 2 monitor setup. When I clicked on the maximize to desktop, it would set the program to the width and height of both monitors (perfect). With my new computer (win7) I now have 4 monitors (and because 3.3 won't run, I am using AMM 3.2) and when I click the maximize to desktop, it only maximizes to 1 screen, not even 2, but when I click on it, I would like it to maximize to all 4. Isn't that what the purpose of that button should do? If it only maxed to 2, I would think that it might be an incompatability with having 2 graphics cards (both = Radeon HD 6850). But with 3.2 I do have a tasbar on each monitor. The monitors are setup like:
1 2
3 4
They all work in 1 big rectangle, and if I manually stretch a program from top left in mon1, to bottom right in mon4, it shows across all 4 monitors. But using the button does not.
Is the button supposed to max to all screens? If so, what can I do to
Thanks
|
|
|
John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
31.08.2011 18:03:47
|
I have just disabled my McAfee for both the real-time scanning and firewall. I then installed AMM 3.3 and rebooted. The McAfee is still disabled, but when the computer started, I got a screen that says "Actual Multiple Monitors" as the title "Runtime library version mismatch. Please log off and then log on (if it does not help - reboot the computer) to complete the installation of Actual Multiple Monitors."
I have done that and it did not change anything. As soon as I logged back in, it gave me the same error.
Thanks
|
|
|
Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
|
Создано:
01.09.2011 00:03:16
|
Hello John,
Thanks for the message.
Could you uninstall Actual Multiple Monitors 3.2, download and install Actual Multiple Monitors 3.3 ( ) and turn on the "Run the library from the installation folder" option (Actual Multiple Monitors -> General -> Run the library from the installation folder)?
Hope this helps.
Best regards.
|
|
|
John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
01.09.2011 08:41:12
|
Good news, 3.3 is now running. I guess the library wasn't getting installed in the correct location? Either way, thanks.
And now that we have that working, how do I make the Maximize to Desktop title button, cover all 4 screens? Or is there a way?
Thanks again for the support, I like AMM a lot.
|
|
|
Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
|
Создано:
01.09.2011 22:10:32
|
Hello John,
Thanks for the message.
Could you send me (support@actualtools.com) a screenshot of the "Monitors Layout and Settings" tab (Actual Multiple Monitors -> Multiple Monitors -> Monitors Layout and Settings) and a screenshot of the "Screen resolution" window with a description of monitors layout?
Best regards.
|
|
|
John
Всего сообщений: 8
Дата регистрации: 08.08.2011
|
Создано:
10.09.2011 14:20:54
|
| Цитата |
|---|
Vasiliy Ivachev wrote:
Hello John,
Thanks for the message.
Could you send me (support@actualtools.com) a screenshot of the "Monitors Layout and Settings" tab (Actual Multiple Monitors -> Multiple Monitors -> Monitors Layout and Settings) and a screenshot of the "Screen resolution" window with a description of monitors layout?
Best regards. |
Hi, any luck finding the reason the "Maximize to Desktop" only does so to 1 screen?
Thanks
John
|
|
|
