Mike Rawdon
Всего сообщений: 3
Дата регистрации: 10.10.2012
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Создано:
10.10.2012 15:12:21
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When I open a PowerPoint document on my primary monitor and the switch it to the secondary monitory(Using the Move to Monitor button) PowerPoint no longer functions. The entire window becomes non-clickable. If I click Minimize or Restore Down the window becomes functional again.
The reverse does not occur moving from the secondary to primary monitor is fine.
I frequently review PowerPoint documents so I go through this flow frequently.
This occurs using Actual Window Manager 7.2 on Windows 7 SP1.
Let me know if there are any additional details needed.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4113
Дата регистрации: 04.04.2012
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Создано:
11.10.2012 00:01:50
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Hello Mike.
What version of PowerPoint are you running?
I was unable to reproduce the issue with PowerPoint 2007.
Best regards.
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Mike Rawdon
Всего сообщений: 3
Дата регистрации: 10.10.2012
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Создано:
11.10.2012 13:03:58
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I'm using Office 2010 14.0.6123.5001(64 bit)
Thanks
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Bogdan Polishchuk
Администратор
Всего сообщений: 4113
Дата регистрации: 04.04.2012
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Создано:
15.10.2012 00:32:40
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Hello Mike.
Are you running 32 or 64-bit version of Windows 7?
Please send us your configuration files using the Send to Tech Support tool.
Best regards.
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Mike Rawdon
Всего сообщений: 3
Дата регистрации: 10.10.2012
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Создано:
15.10.2012 08:48:31
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I just sent that in. I'm using 64 bit Windows
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Bogdan Polishchuk
Администратор
Всего сообщений: 4113
Дата регистрации: 04.04.2012
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Создано:
16.10.2012 03:56:32
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Hello Mike.
I was unable to reproduce the issue.
Please give me the exact sequence of actions leading to this problem.
Best regards.
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